Your privacy is our priority

omebd is a trusted online gaming platform offering a range of entertainment services for users in Bangladesh, including slot games, live casino, and cricket betting. We believe that protecting user privacy is a fundamental responsibility. The main purpose of this privacy policy is to clearly inform you of what information we collect, why we collect it, and how we manage it.

This policy applies to the omebd website, mobile version, and all associated digital services. We are committed to always keeping your information secure through SSL encryption and advanced security measures.

2.1 Personally Identifiable Information

To create and manage your account, we may collect the following information:

• Your full name and date of birth
• Email address and mobile number
• Document information required for identity verification
• Current residential address

2.2 Financial Transaction Information

We store transaction-related information to process deposits and withdrawals on our platform. The payment methods currently supported on omebd are bKash, Nagad, and Rocket. The date, amount, and status of transactions completed through these payment gateways are stored securely in our system. Full payment credentials (such as PINs or passwords) are never collected on our servers.

2.3 Technical and Usage Information

When you browse omebd, the following information may be collected automatically:

• IP address and device type
• Browser version and operating system
• Page visit history and session duration
• Data collected through cookies and similar tracking technologies
• Referral source (where you came from before reaching our site)

omebd uses your information only for the following legitimate purposes:

• Account management: Creating, verifying, and securing your account and confirming your identity.
• Payment processing: Handling deposit and withdrawal transactions through recognized mobile banking methods in Bangladesh.
• Customer support: Providing assistance via live chat and email to resolve any issues or requests you may have.
• Fraud prevention: Analyzing information to detect suspicious activity and ensure the security of the platform.
• Service improvement: Analyzing usage data to enhance the user experience and introduce new features.
• Notifications and updates: Sending important account-related notifications, promotional information, and policy change updates (only with your consent).
• Responsible gaming support: Monitoring user behavior and, where needed, providing responsible gaming advice or access to limit-setting features.

4.1 General Policy on Disclosing Information

omebd never sells your personal information to third parties for commercial purposes. However, in specific circumstances, we may share limited information with selected partners.

4.2 When Information May Be Shared

• Payment processing service providers: Mobile financial service providers such as bKash, Nagad, and Rocket receive the information necessary to complete transactions. They are not permitted to use this information beyond the transaction itself.
• Technology service providers: Technology partners who assist in operating our platform may use minimal information to perform their functions, and they are required to comply with our privacy standards.
• Legal obligations: We may disclose information to comply with an order from a lawful authority or a legal requirement.
• Fraud prevention and security: Information may be provided to relevant authorities to prevent fraud, money laundering, or other illegal activities.

5.1 What Cookies Are and Why They Are Used

Cookies are small text files that our website stores on your device. They help personalize your browsing experience and monitor the performance of the site.

5.2 Types of Cookies omebd Uses

• Essential cookies: Required for maintaining login sessions, ensuring security, and core functionality.
• Functional cookies: Used to remember your preferences such as language and device settings.
• Analytics cookies: Used to analyze site traffic and usage patterns in order to improve services.

You can control or disable cookies from your browser settings. Please note that disabling cookies may limit some features of the site.

omebd uses industry-standard security technology to keep your information safe. Our key security measures include:

• SSL/TLS encryption: All data transmitted between your browser and our servers is encrypted, so no unauthorized party can read it.
• Access control: Only authorized staff can access your information, and only for legitimate reasons. All access is logged.
• Regular security audits: Security assessments are conducted regularly to identify vulnerabilities in our systems.
• Data backup and recovery: Regular backups are maintained to ensure the integrity and continuity of your data.
• Two-factor authentication: Additional verification steps are available to keep your account secure.

omebd retains your information only for as long as necessary. The general policy is:

• For active accounts — information is retained until the account is closed.
• Even after an account is closed, certain information may be retained for a specified period to meet legal and regulatory requirements.
• Financial transaction records are generally kept for an extended period to allow for dispute resolution and fraud prevention.
• Information related to marketing communications is deleted in a timely manner after consent is withdrawn.

8.1 Your Rights Regarding Your Information

As a user of omebd, you have the following rights:

• Right of access: You have the right to request information about what data we have collected about you.
• Right to correction: The right to request correction of any inaccuracies in your information.
• Right to deletion: The right to request deletion of your information in certain circumstances (except where legal obligations apply).
• Right to object to processing: The right to object to the use of your information for marketing communications and to withdraw your consent.
• Data portability: The right to request certain information in a structured, readable format.

8.2 How to Exercise Your Rights

To exercise any of the above rights, please contact our support team. We are always ready to assist via 24/7 live chat and email ([email protected]). Once your request is received, action will be taken as promptly as possible.

omebd strictly restricts its platform to users under the age of 21. We verify age at the time of account registration and do not intentionally collect information from anyone under 21. If we become aware that information from a minor has been collected, it will be deleted immediately and the associated account will be closed.

omebd reserves the right to update this privacy policy at any time. If significant changes are made, we will notify you via the email registered to your account or through a notice on the site. Continued use of the platform after an update will be considered acceptance of the new policy.

We recommend that you visit this page regularly and take note of the date of the latest update.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 — in both Bengali and English

We take all privacy-related concerns seriously and are committed to responding as promptly as possible. Ensuring a safe gaming experience for you at omebd is our primary goal.